01
Emergency Response
Critical line failure; Call without prepayment, invoice after intervention.
[ 09 / SERVICE ]
On-Site / Mobile Service · 7/24.
Our equipped service vehicle is in the field at 2 hours in Kocaeli and its surroundings, at 24 hours throughout Türkiye — for critical lines.
Hydraulic failure stops the production line — every second of downtime costs money. Hydroport mobile service; It minimizes this time with its well-equipped vehicle, certified engineer and ready-made parts stock.
What do we offer in this service?
- 2 hour intervention in Istanbul, Kocaeli, Bursa, Sakarya
- On-site within 24 hours throughout Turkey
- Equipped service vehicle: press, test kit, critical parts stock
- Certified engineer staff (2 people in each vehicle)
- Post-intervention digital report + photo documentation
[ SCOPE OF SERVICE ]
Scope of service.
02
Field Maintenance Visit
Scheduled on-site maintenance for contract customers.
03
Field Installation
New system or component installation, commissioning and testing.
04
Field Diagnostics
Field diagnosis with thermal camera, pressure logger, particle analysis.
[ PROCESS ]don't work with you
don't work with you
Our form.
5 steps from first phone call to guaranteed delivery. Transparent, measurable and with engineering discipline.
- 01
Needs Analysis
We start with field survey, line conditions and existing system breakdown.
- 02
Solution Design
We prepare technical file with circuit diagram, hydraulic calculation and BOM.
- 03
Offer & Approval
We offer transparent item-by-item offer, deadline and payment plan.
- 04
Application
Manufacturing in our own facility, delivery with assembly and testing in the field.
- 05
Maintenance & Support
Periodic maintenance contract and 7/24 emergency service. We have your back with.
Service vehicle equipment.
| Hardware | Detail |
|---|---|
| Hose press | Uniflex S22 mobile, DN6 — DN32 |
| Pressure test unit | 0 — 700 bar, certified manometer |
| Spare parts stock | Critical seal + valve coil + filter set |
| Diagnostics | FLIR thermal + HMG pressure logger + endoscope |
| Generator | 5 kVA portable; available off-line field |
| Communication | Dual sim 4G modem + offline report form |
Field stories.
Midnight intervention
Crane failure at Istanbul Ambarlı port at 02:00; The field worked in 75 minutes, the line worked in 4 hours.
The tornado is about to explode
Preliminary fault detection during a routine visit in Bursa; change per hour with planned stop 2, production loss is zero.
Frequently asked questions.
Do you also provide service within Anatolia?
Yes. We can reach all provinces within 24 hours. 2 time commitment is only for the Istanbul–Kocaeli–Bursa–Sakarya line.
Is the call free?
There is no call fee for contracted customers; The intervention is in the package. For calls without a contract, fixed call fee + distance + labor are separate items.
At what hours is the call possible?
7/24. +25% surcharge applies for weekend and night interventions.
[ HOTLINE ]
Is the line still? Call now.
We are on site at 2 hours for emergency calls. We give priority to our contracted customers.