7/24 SERVİS HATTI
[ 06 / SERVICE ]

Periodic Maintenance.

With the planned maintenance contract, we reduce unplanned downtime to zero. Annual calendar, fixed price, digital portal.

Care; It is cheaper than the cost of the malfunction. Our periodic maintenance contract; draws the calendar, price and responsibility limits clearly — surprise stoppages and surprise budgets end.

What do we offer in this service?

  • Annual fixed price, closed budget discipline
  • Digital maintenance book and customer portal
  • Critical spare parts stock commitment (delivered in 24 hours)
  • SLA: response 4 hours (critical line), report 48 hours
  • Annual yield report — downtime, cost, improvement suggestions
[ SCOPE OF SERVICE ]

Package levels.

01

Basic — Annual Inspection

2 visits per year, pressure & tightness check, oil analysis, report.

02

Standard — Active Maintenance

4 visits per year, including filter + seal replacement, performance test, emergency response.

03

Premium — 7/24 Support

6 visits per year, critical parts consignment, 7/24 hotline, 4 hour field response commitment.

04

Custom — Site Special

Special coverage and price for multi-line / multi-location facilities.

[ PROCESS ]

don't work with you
Our form.

5 steps from first phone call to guaranteed delivery. Transparent, measurable and with engineering discipline.

  1. 01

    Needs Analysis

    We start with field survey, line conditions and existing system breakdown.

  2. 02

    Solution Design

    We prepare technical file with circuit diagram, hydraulic calculation and BOM.

  3. 03

    Offer & Approval

    We offer transparent item-by-item offer, deadline and payment plan.

  4. 04

    Application

    Manufacturing in our own facility, delivery with assembly and testing in the field.

  5. 05

    Maintenance & Support

    Periodic maintenance contract and 7/24 emergency service. We have your back with.

[ REFERENCE ]

Field stories.

Cement

Multi-line maintenance

8 factory, 240 hydraulic cylinder; Unplanned downtime after annual maintenance contract reduced by 78%.

Automotive OEM

Premium SLA

7/24 SLA for press line; There were only 2 downtimes longer than 4 hours in 18 months.

[ FAQ ]

Frequently asked questions.

What is the minimum contract period?

12 months; 24 and 36 month options have 8% and 15% discount respectively.

What happens in case of non-contractual failure?

Spare parts cost is paid additionally; If labor is outside the scope of the contract, an hourly rate is applied. Labor is included in the premium package.

Can a single contract be made for more than one location?

Yes. In the custom package, we manage multiple locations under a single customer contract.

[ CONTACT ]

Let's write the annual maintenance plan together.

Field survey is free; Offer arrives within 5 business days.

TEKLİF AL